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Cisco - Cisco Base
Technical support - for CiscoWorks Service Management Solution - 1 license - phone consulting - 1 year - 24x7 - response time: 1 h
Cisco
CON-SW-SMS-1
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Cisco Base - technical support - for CiscoWorks Service Management Solution - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | CiscoWorks Service Management Solution |
| License Qty | 1 license |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | CiscoWorks Service Management Solution |
| Installation Type | Locally installed |
| License Qty | 1 license |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 year ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday |