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Veeam - Veeam Premium Support
Technical support - for Veeam Backup Essentials Enterprise Edition for VMware - 2 sockets - prepaid - includes first year 24/7 uplift - phone consulting - 2 years - 24x7
Veeam
V-ESSENT-VS-P02PP-00
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Veeam Premium Support - technical support - for Veeam Backup Essentials Enterprise Edition for VMware - 2 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Veeam Backup Essentials Enterprise Edition for VMware |
| License Qty | 2 sockets |
| License Pricing | Prepaid |
| Licensing Details | Includes first year 24/7 uplift |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Veeam Backup Essentials Enterprise Edition for VMware |
| License Qty | 2 sockets |
| License Pricing | Prepaid |
| Licensing Details | Includes first year 24/7 uplift |
| Details | |
| Service & Support | Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years |