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Veeam - Veeam Standard Support
Technical support - for Veeam Availability Suite Enterprise for VMware - 1 socket - prepaid - phone consulting - 2 years - 12x5
Veeam
V-VASENT-VS-P02YP-00
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Veeam Standard Support - technical support - for Veeam Availability Suite Enterprise for VMware - 2 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 12 hours a day / 5 days a week |
| Software Title | Veeam Availability Suite Enterprise for VMware |
| License Qty | 1 socket |
| License Pricing | Prepaid |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 12 hours a day / 5 days a week |
| Software | |
| Software Title | Veeam Availability Suite Enterprise for VMware |
| Installation Type | Locally installed |
| License Qty | 1 socket |
| License Pricing | Prepaid |
| Details | |
| Service & Support | Phone consulting - 2 years - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 2 years - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 2 years - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years |