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Extended service agreement (uplift) - parts and labor - 3 years - on-site - 24x7 - response time: NBD - for P/N: LSC33-CSE2-L6NA, LSC33-CSE2-L7JA, LSC33-CSE2-L7NA, LSC33-CSE2-L8JA, LSC33-CSE2-L8NA
Main Specifications | |
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Product Description | Quantum StorageCare Next Business Day Gold Support Plan, zone 2 - extended service agreement (uplift) - 3 years - on-site |
Type | Extended service agreement (uplift) |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Designed For | P/N: LSC33-CSE2-L6JA, LSC33-CSE2-L6NA, LSC33-CSE2-L7JA, LSC33-CSE2-L7NA, LSC33-CSE2-L8JA, LSC33-CSE2-L8NA |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts - 3 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Extended service agreement - loaner - 3 years ¦ Technical support - training - 3 years |
Compatibility Information | |
Designed For | P/N: LSC33-CSE2-L6JA, LSC33-CSE2-L6NA, LSC33-CSE2-L7JA, LSC33-CSE2-L7NA, LSC33-CSE2-L8JA, LSC33-CSE2-L8NA |