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Term License (3 years) + 3 Years VMware Production Support & Subscription Service - 10 Mbps - hosted
Main Specifications | |
---|---|
Product Description | VMware NSX SD-WAN by VeloCloud Enterprise Edition (Software Orchestrator) - Term License (3 years) + 3 Years VMware Production Support & Subscription Service - 10 Mbps |
Product Type | Term License - 3 years |
Category | Online & appliance based services - cloud-based management |
Installation Type | Hosted - SaaS |
License Qty | 10 Mbps |
Bundled Support | 3 Years VMware Production Support & Subscription Service |
Service & Support | New releases update |
General | |
Category | Online & appliance based services - cloud-based management |
Product Type | Term License - 3 years |
Installation Type | Hosted - SaaS |
Bundled Support | 3 Years VMware Production Support & Subscription Service |
Service & Support | |
Type | Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 18 contacts ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - severity critical |
Licensing | |
License Qty | 10 Mbps |